ZOMATE
PRIVACY POLICY AGREEMENT
AtZodi (“Zodi,” “ZoMate,” “Our,” “we,” or “us”), we value our users' privacy as we know that you care about how your personal information is used and shared and we take that seriously. Please read the following to learn more about your privacy as this Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who make use of our app and the services we provide, and what we will and will not do with the information we collect. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.
Changes to this Privacy Policy
We reserve the right to make
changes to this Policy at any given time. If you want to make sure that you are
up to date with the latest changes, we advise you to frequently visit this
page. If at any point in time Zodidecides to make
use of any personally identifiable information on file, in a manner vastly
different from that which was stated when this information was initially
collected, the user or users shall be promptly notified by email. Users at that
time shall have the option as to whether to permit the use of their information
in this separate manner.
What does this Privacy Policy Cover?
This Policy applies to ZoMate, and it governs any and all data collection and
usage by us. Through the use of this App, you are therefore consenting to the
data collection procedures expressed in this Policy.
We gather various types of
Personal Information from our users, as explained in more detail below, and we
use this Personal Information internally in connection with our Services,
including to personalize, provide, and improve our Services, to allow you to
set up a user account and profile, to contact you and allow other users to
contact you, and to analyze how you use the Services. In certain cases, we may
also share some Personal Information with third parties, but only as described
below.
Please note that this Policy
does not govern the collection and use of information by companies that Zodidoes not control, nor by individuals not employed or
managed by us. If you visit a website that is made available via the service or
link to, be sure to review its privacy policy before providing the site with
information. It is highly recommended and suggested that you review the privacy
policies and statements of any website you choose to use or frequent to better
understand the way in which such website garner, make use of and share the
information collected.
Information We Collect
A. Information You Provide:
“Personal Information" means
any information which, either alone or in combination with other information we
hold about you, identifies you as an individual, including, for example, your contact
information such as your name,image(s), email address, telephone, as well as
any other non-public information about you that is associated with or linked to
any of the foregoing data.
"Anonymous Data"
means data that is not associated with or linked to your Personal Data;
Anonymous Data does not, by itself, permit the identification of individual
persons. We collect Personal Data and Anonymous Data and a few other categories
of information, from a few different sources, as described below.
We receive the information you provide to us when you:
i) Create
an account with us to log-into our App, We may collect certain Personal Data
from you, such as your first and last name, email, mailing address;
ii) By
also using our service, you may provide us with the demographic information
that is not unique to you such as your gender and ZIP code.
iii) Account
information, such as online password and other log-in details used to access
the Zodi service;
iv) When
you post a User Generated content or provide us with service feedback on our
platform or ZoMate community, the information contained in such user-generated
content will be stored on our servers and will be available to be seen by other
users who make use of the Zodi service.
v) We
also collect other types of Personal Data that you provide to us voluntarily,
such as your operating system and version and other requested information if
you contact us via email regarding support for the Services.
Please note that you can
choose not to provide us with certain information, but this may limit the
features of the app or Services you are able to use.
B. Automated information collection
We may
collect certain information (which does not identify you as an individual)
about your use of the Site or app through the use of tracking technologies or
by other passive means and other relevant statistics, including the following:
i.
Cookies:
When you make use of the Zodiservices through the App as a Logged-In User, we
send one or more cookies (small text files containing a string of characters)
to your mobile device that uniquely identifies your device. We use cookies to
improve the quality of the app by storing user preferences and tracking user
trends.
ii.
Links:
The app or contents made available on the app may include links in a format
that enables us to keep track of whether these links have been followed by IP
addresses. We use this information to improve the quality of our products and
design.
iii.
Location
Information: We may require information
about your signup and current location, which we get from signals such as your
IP address or device settings, to securely and reliably set up and maintain
your account and to provide our services to you.Subject to your agreement, we
may collect, use, and store additional information about your location - such
as your current precise position or places where you reside- to operate or
personalize our services including with more relevant profiles.
iv.
Beacons:
Beacons (also known as “pixel tags” or “clear GIFs”) are 1×1 single-pixel
graphics that allow us to count the number of users who have visited or
accessed the app and to recognize users by accessing our cookies. We may employ
beacons to facilitate app administration and navigation, to track the actions
of users of the app, to compile aggregated statistics about app usage and
response rates, and to provide an enhanced online experience for visitors to
the app.
v.
Analytics
Services: We use third-party analytics
services ("Analytics Services"), to help analyze how users use our
app. The information generated by the cookies or other technologies about your
use of our app and/or ZodiService (the "Analytics Information") is
transmitted to the Analytics Services. The Analytics Services use Analytics
Information to compile reports on user activity. The Analytics Services may
also transfer the Analytics Information to third parties where required to do
so by law, or where such third parties process Analytics Information on their
behalf. Each Analytics Service's ability to use and share Analytics Information
is restricted by such Analytics Service's terms of use and privacy policy.
C. Direct
Messages Communication
The platform provide certain
features that enables private communication. For example, you can use our
in-app messaging feature to have a private conversation with an individual or a
group of individuals.
D. Information
automatically collected by third-parties about you
Some
embedded content on the platform may be served by third-party content
providers. Please note that these companies may also use cookies or other
similar technologies to collect data about you, both through the app, site and
throughout the Internet. Data collection and use by those third-parties is
subject to the privacy policies of those third-parties.
Please
rest assured that we will only collect personal information that you knowingly
and willingly provide to us by way of surveys and emails. It is our intention
to use personal information only for the purpose for which it was requested,
and any additional uses specifically provided for on this Policy.
What We
Use Your Personal Information For
Generally,
ZoMate uses the information gathered to provide, improve, and develop our app
and the Services we provide to you, to communicate with you, to offer you a
better service, and to protect us and our users. When you interact with or make
use of the Zodi Service, we use a variety of technologies to process the
personal information that we collect about you for various reasons.
i.
facilitate
the creation of and secure your ZoMate account;
ii.
identify
you as a user of our service
iii.
Personalize
your experience with our products and services and we may make use of personal
information to assist in the operation of our app and to ensure delivery of the
services you need and request. At times, we may find it necessary to use
personally identifiable information as a means to keep you informed of other
possible products and/or services that may be available to you from us.
iv.
Allow you
to participate in certain features of the app and services;
v.
send
newsletters, surveys, offers, and other promotional materials and for other
marketing purposes;
vi.
Increase
and maintain the safety and security of our app,services and community and
prevent misuse;
vii.
To
understand, diagnose, troubleshoot, and fix issues with the Zodi Service
viii.
Communicate
with you and provide customer support;
ix.
Operate,
evaluate, develop, manage and improve our Service (including operating,
administering, analyzing and improving our products and services; developing
new products and services; managing and evaluating the effectiveness of our
communications; performing accounting, auditing, billing reconciliation and
collection activities and other internal functions;
x.
Protect
against, identify and prevent fraud and other criminal activity, claims and
other liabilities;
xi.
To
fulfill contractual obligations with third parties, for example, licensing
agreements and to take appropriate action with respect to reports of
intellectual property infringement and inappropriate content.
xii.
Comply
with and enforce applicable legal requirements, relevant industry standards and
policies, including this Privacy Notice and our Terms of Service.
Personal
Information that We Share
We do not sell, rent, trade, or otherwise
share personal information collected through the app because we are committed
to maintaining your trust, except as described below:
i.
Service Providers: We may provide collected data
to our service providers. They may use your data to perform services for us and
may have access to, store and process your personal data to provide services on
our behalf.
ii.
Subsidiaries and Affiliates: We may share personal
information or any information collected through the app with our subsidiaries
and affiliates for the purposes for which you provided the information or as
reasonably necessary for our internal administrative and business purposes.
iii.
Merger and Acquisition: We may disclose or transfer
personal information or any information collected through your usage of our
Service to third parties who acquire all or a portion of ZoMate’s business,
whether such acquisition is by way of merger, consolidation, or purchase of all
or a portion of our assets, or in connection with any bankruptcy or
reorganization proceeding brought by or against us.
iv.
Compliance with laws: We may disclose personal
information or any information collected through the app and your usage of the Zodi
Service if we are required to do so by law or pursuant to legal process, in
response to a request from government officials, law enforcement authorities or
a valid subpoena, or as necessary or appropriate in connection with an
investigation of illegal activity, including without limitation to prevent,
investigate, detect or prosecute any criminal offense or attack.
v.
Consent: We may share personal
information in accordance with any consent you provide.
Data Retention and Deletion
We keep
your personal data only as long as necessary to provide you with the Zodi
Service and for legitimate and essential business purposes, such as maintaining
the performance of the Zodi Service, making data-driven business decisions
about new features and offerings, complying with our legal obligations, and
resolving disputes. We keep some of your personal data for as long as you are a
user of the Zodi Service.
If you
request, we will delete or anonymize your personal data so that it no longer
identifies you, unless we are legally allowed or required to maintain certain
personal data, including situations such as the following:
i.
If there
is an unresolved issue relating to your account, such as an outstanding credit
on your account or an unresolved claim or dispute we will retain the necessary
personal data until the issue is resolved;
ii.
Where we
need to retain the personal data for our legal, tax, audit, and accounting
obligations, we will retain the necessary personal data for the period required
by applicable law; and/or,
iii.
Where
necessary for our legitimate business interests such as fraud prevention or to
maintain the security of our users.
Keeping Your Data Safe
As a matter of policy, we are
committed to protecting your data and as such, ZoMate takes precautions to protect
your information. When you submit sensitive information via the app, your
information is protected both online and offline. Wherever we collect sensitive
information (e.g. credit card information), that information is encrypted and
transmitted to us in a secure way.
While we use encryption to
protect sensitive information transmitted online, we also protect your
information offline. Only employees who need the information to perform a
specific job (for example, billing or customer service) are granted access to
personally identifiable information. The computers and servers in which we
store personally identifiable information are kept in a secure environment.
This is all done to prevent any loss, misuse, unauthorized access, disclosure or
modification of the user's personal information under our control.
Your California Privacy Rights
Under the California
Consumer Privacy Act, California Civil Code Section 1798.100, if you are a
resident of California you may contact us with regard to the following rights
in relation to your personal data:
i) Right
of Access: You have a right to request access to the personal data we may hold
on you for the past twelve (12) months. You may submit up to two (2) requests
per year of access to your personal data.
ii) Right
to Opt-In/Opt-Out of Sale of Personal Data: For individuals sixteen (16) years
or older, you have the right to opt-out of sale of personal data we may hold on
you.
iii) Right
to Deletion: You also have the right to ask us to delete personal data we may
hold on you or restrict how it is used. There may be exceptions to the right to
deletion for specific legal reasons which, if applicable, we will set out for
you in response to your request.
iv) Right
to Non-Discrimination: We will not discriminate against you for exercising any
of your California Consumer Privacy Act rights.
If you want to make
any of these requests, please contact us. We will deal with requests for access
to your personal data within thirty (30) days for California-specific requests.
To help us respond
as you expect, please specify that you are making a request under the
California Consumer Privacy Act. We may need to request specific information
from you to help us confirm your identity.
Children under the Age of 13
ZoMate is not directed to and does
not knowingly collect personally identifiable information from, children under
the age of thirteen (13). If it is determined that such information has been
inadvertently collected on anyone under the age of thirteen (13), we shall
immediately take the necessary steps to ensure that such information is deleted
from our system's database, or in the alternative, that verifiable parental
consent is obtained for the use and storage of such information.
Unsubscribe or Opt-Out
If you have subscribed to our
e-mail newsletters, you will always have the opportunity to unsubscribe from
future mailings by logging into your account and modifying your preferences.
You will also have the opportunity to "opt-out" of commercial e-mail
from the applicable Zodi Service by following the unsubscribe instructions
provided in the e-mail you receive or by contacting us directly. ZoMate will continue to adhere to this Policy with
respect to any personal information previously collected.
Links to other Websites
Zodi does not claim nor accept
responsibility for any privacy policies, practices and/or procedures of other
third-party sites or resources. Therefore, we encourage all users and visitors
to be aware when they leave our app and to read the privacy statements of every
website that collects personally identifiable information. This Privacy Policy
Agreement applies only and solely to the information collected by our app.
Acceptance of Terms
By using the service, you are
hereby accepting the terms and conditions stipulated within the Privacy Policy
Agreement. If you are not in agreement with our terms and conditions, then you
should refrain from further use of our service. In addition, your continued use
of our service following the posting of any updates or changes to our terms and
conditions shall mean that you agree and acceptance of such changes.
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